# Cadbury product updates: August 2026

*2026-08-04*

NetSuite is a visual product. This month, Cadbury's answers became more visual—and the model behind paid accounts became more capable.

## Visual walkthroughs in answers

We introduced Scenarios: video recordings of real tasks in NetSuite. When a relevant walkthrough is available, Cadbury includes it alongside the written answer so you can see the steps instead of translating text back into clicks.

![A Cadbury answer with an embedded NetSuite walkthrough for paying a vendor bill](/images/blog/2026-product-updates/august-scenarios.png)

For example, ask [How do I issue a cash refund?](/ask/how-do-i-issue-a-cash-refund) and Cadbury pairs the written steps with a walkthrough of the task in NetSuite. We'll keep expanding the library based on the questions people ask.

## GPT-5.6 for paid accounts

Paid accounts now use GPT-5.6, OpenAI's most accurate model. Cadbury can also turn on advanced reasoning automatically when a question benefits from deeper analysis.

The model is only one part of the answer: Cadbury still grounds it in NetSuite-specific source material and the same retrieval pipeline used throughout the product.

## More coverage of core NetSuite flows

We added training data for several foundational processes:

- Order to cash (O2C)
- Procure to pay (P2P)
- Quote to cash (Q2C)

These additions improve answers that cross multiple records, roles, and steps instead of stopping at a single form or field.

## July by the numbers

The previous month's usage:

- 9,193 questions answered
- 1,312 active users
- 42% month-over-month retention

This month we also [brought Cadbury to Claude Code, Codex, Cursor, and other MCP clients](/blog/netsuite-answers-in-your-terminal), so developers can get the same NetSuite answers without leaving their editor.

Want us to cover a specific workflow? [Tell us what you need](mailto:manish@trycadbury.com).