| Case Escalation |
Case Escalation |
| Cases |
Support cases, either open or closed |
| Closed Cases |
Closed support cases |
| Cost |
Cost of goods that have been sold |
| Customer Count |
Number of customers |
| Estimates |
Estimate transactions |
| Forecast |
The forecasted revenue based on closed and potential sales |
| Gross Lead Count |
Gross number of leads |
| Integration Usage |
Usage of all integration technologies |
| Lead Count |
Number of leads |
| Open Cases |
Open support cases |
| Open Estimate Lines |
Open estimate lines |
| Open Estimates |
Open estimates |
| Open Invoices |
Open invoices |
| Open Payables |
Open bills |
| Open Sales Orders |
Open sales orders |
| Opportunity |
Opportunity transactions |
| Pipeline |
The amount of sales in unclosed sales transactions (opportunities & estimates) |
| Prospect Count |
Number of prospects |
| Purchases |
Purchase transactions |
| Quantity Fulfilled |
Number of items fulfilled on sales orders |
| Quantity On Hand |
Number of items on hand |
| Quantity On Order |
Number of items on open purchase orders |
| Quantity Sold |
Number of items sold |
| Quantity to Order |
Number of items to order [Reorder Point - (On Hand - Quantity Committed + On Order)] |
| Quota |
A sales rep's quota |
| Quota by Class, Department, and Location |
A sales rep's quota categorized by class, department, or location |
| Reported Forecast |
Saved calculated and self-reported forecasts |
| Return Authorization Transactions |
Return Authorization transactions |
| Sales |
The amount in closed sales transactions (transactions included is based on the Sales Transactions to Exclude preference) |
| Sales Activity |
Messages, events, tasks, calls, campaigns, and notes against a customer |
| Sales Order Transactions |
Sales Order transactions |
| Tax Liability |
Sales tax liability transactions |
| Transactions |
All Posting Transactions |
| Unbilled Cost Transactions |
Billable costs that haven't been billed to a customer |
| Unpaid Receivables |
Unpaid invoices |