The quick answer
Open Reports, Supply 360, Supply 360, choose the Location and read Shortages by Work Order and Shortages by Component. Red Short Quantity cells are released work orders short of a component. Enter a purchase order for the short components with an Expected Receipt Date before the work order starts, then open Supply 360 again: Supply Source, First Receipt Quantity and First Receipt Date fill in, and a work order that starts before the parts arrive stays red.
The screenshots show sample data. Person and company names are fictional. Use your own location, work orders and components when following the steps.
Before you start
In this example, Alex Morgan, a production planner at Example Supply Co., checks the week of 10/13/2026 to 10/19/2026 at the Oakland Plant. Released work order WO3322 builds 1,000 UM-200 Ultrasound Monitors and starts on 10/16/2026. A small work order, WO3318, builds 2 and starts on 10/13/2026. Both need the same four components: the LCD display, the monitor base, the monitor case and the control board.
The example assumes:
- Work Orders and Advanced Manufacturing are enabled and the Supply 360 SuiteApp is installed. It opens from the Reports menu.
- The work orders are released and have components at a location, and the components are purchasable items.
- You can enter purchase orders. Supply 360 only reads the account's planning data; it does not create orders for you.
- The quantities, dates and item names are examples. Supply 360 shows Confidence as a column, and it was empty for purchase order supply in the account used here.
01. Open Supply 360 and choose the location
Click Reports, Supply 360, Supply 360. The page opens on the Overview tab. Location and Date Range are both required, and the date range already covers the current week. Click Location and choose Oakland Plant. The tab names pick up their row counts.
The Overview shows the alerts and three cards for work orders, components and assemblies that are short of inventory. Use it as a headline; the detail is on the next tabs.
02. Read the shortages by work order and by component
Open Shortages by Work Order. Each row is one component on one work order. A red Short Quantity cell is a released work order that is short of that component. WO3322 is short 946 of each of the four UM-200 components, and WO3318 is short 2. Supply Source is empty on every row because nothing is on order. The planned work order rows are listed without red.
Open Shortages by Component. It adds the work orders up per component. Each of the four components is short 948 in total, 946 for WO3322 and 2 for WO3318, and its Supply Quantity is 0.
03. Enter a purchase order for the short components
Click Transactions, Purchases, Enter Purchase Orders. Choose the Vendor, here Pacific Display Supply, and the Location, Oakland Plant.
On the Items subtab add one line for each short component: UM-210 LCD Display, UM-220 Monitor Base, UM-230 Monitor Case and UM-240 Control Board, each for 948. Set Expected Receipt Date to 10/15/2026, one day before WO3322 starts. Check that each line's Inventory Location is Oakland Plant: in the account used here, a line with a blank Inventory Location was not counted as supply until the location was set.
Click Save. The order is saved as PO5270 with the status Pending Receipt.
04. Read the mitigation in Supply 360
Open Supply 360 again and choose Oakland Plant again; the page does not remember the location. On Shortages by Component the four components now show Multiple as the supply source, a supply quantity of 948, a first supply quantity of 948 and a first receipt date of 10/15/2026. The short totals stay red: they still show what the work orders are short of today.
Click Multiple. The dialog lists the supply rows: the purchase order supplies 946 to WO3322 and 2 that no work order claims. WO3318 starts on 10/13/2026, before the parts arrive on 10/15/2026, so it did not take any.
Close the dialog and open Shortages by Work Order. The WO3322 rows now show PO5270 as the supply source, a first receipt quantity of 946 and a first receipt date of 10/15/2026, and they are no longer red. The WO3318 rows are still red, because that work order starts before the parts are due.
This lesson stops at the order. When the parts arrive, receive the purchase order and the shortage clears through on-hand quantity. For WO3318 you would need parts sooner, for example from stock at another location, or a later start date.
Check the result
- PO5270 is Pending Receipt with four lines of 948, each expected 10/15/2026 at Oakland Plant.
- On Shortages by Component, each of the four components shows Multiple, a supply quantity of 948 and a first receipt date of 10/15/2026.
- The Multiple dialog lists 946 for WO3322 and 2 with no work order.
- On Shortages by Work Order the WO3322 rows show PO5270, 946 and 10/15/2026 without red, and the WO3318 rows are still red.
Common questions
What does Supply 360 show in NetSuite?
It shows, for one location and date range, which work orders are short of components and by how much, and what supply is on order against those shortages. Shortages by Work Order lists each work order and component, Shortages by Component adds them up per component, and All Components Requirements lists what each component needs against on hand, committed and available.
Where do I find Supply 360?
Under the Reports menu: Reports, Supply 360, Supply 360. It is a SuiteApp, so it appears only when the SuiteApp is installed and your role can see it.
Why does Supply 360 still show a shortage after I created a purchase order?
Check three things. The order must be open, for example Pending Receipt, and for the same location as the work order, including the Inventory Location on each line. The Expected Receipt Date must be on or before the work order's start date, or that work order stays short even though supply exists. And open Supply 360 and choose the location again, because the page reads the account when you choose the location.
What does Multiple mean in the Supply Source column?
More than one supply row backs the component. Click Multiple to see them. In this example one purchase order shows as two rows because part of it covers WO3322 and the rest covers no work order.
Does a purchase order that arrives after the work order starts clear the shortage?
Not for that work order. In this example WO3318 starts on 10/13/2026 and the parts are expected on 10/15/2026, so its rows stay red, while the work order that starts on 10/16/2026 is covered. The late supply still counts as planned supply for the component.
What is the difference between Shortages by Work Order and Shortages by Component?
Shortages by Work Order has one row per work order and component, with that work order's short and required quantity. Shortages by Component adds the shortages up per component, so you can order once for all the work orders that need it.
Why are the short totals still red after the purchase order?
The red total on Shortages by Component shows the shortage that exists today. The order shows up in the supply columns beside it. The work order rows lose the red shading when the supply is expected in time.
Can other supply besides purchase orders cover a shortage?
Purchase orders were the supply shown here. Other open supply, such as transfer orders, work orders and inbound shipments, can also count when it is at the right location and not waiting for approval.
Does Supply 360 create the purchase order for me?
No. It reads the account's planning data and open orders. You create the order on the purchase order form, as in this example.