The quick answer
Open Advanced Manufacturing > Manufacturing Reports > Downtime Report - Detail, set Downtime Start to All, choose a Downtime Category and a Work Center, and read the Total row. Duration is in minutes, and each row comes from a downtime entry such as one saved on Production Data Entry.
The screenshots show sample data. Company, person, work order, item and work center names are fictional. Use your own records and values when following the steps.
Before you start
You need Advanced Manufacturing, a role that can run its reports, and downtime entries that have already been saved. The report lists saved downtime records, so it is empty until someone records downtime. Downtime categories and reasons must be set up, with each reason under a category. The filters, their defaults and the rows you see can differ by release, role, location and subsidiary restrictions. This example uses a plant with three work centers and fourteen downtime events between 09/21/2026 and 10/13/2026.
01. Open the Downtime Report - Detail
Go to Advanced Manufacturing > Manufacturing Reports > Downtime Report - Detail. The report opens on its results page with Downtime Start set to this week to date, from 10/11/2026 to 10/13/2026. Two events fall in that range, and the Total row adds their Duration to 35 minutes.
02. Widen the period
One week rarely shows a pattern. Open the Downtime Start filter and choose All. The From and To dates clear, and the report lists all 14 events with a Total of 295 minutes. Date is the day the downtime started.
03. Narrow by category and work center
Open the Downtime Category filter and choose Breakdown. Seven events remain, 145 minutes in total. Then open the Work Center filter and choose Assembly Cell 1. Five events remain and the Total row reads 122 minutes. The longest is 45 minutes of Machine Breakdown on WO3112.
The Total fell by 23 minutes when you added the work center. The 8-minute Machine Jam at Machining Cell 3 is no longer listed, and neither is the 15-minute breakdown on WO3118, whose Work Center and Asset show - None -. An event with no work center cannot match a work center filter. Clear the Work Center filter if you want every breakdown.
Check the result
- Downtime Category shows Breakdown, Work Center shows Assembly Cell 1, and the page reads Total: 5.
- Every row's Duration is in minutes and the Total row is their sum, 122.
- The Total with only the category filter was 145, so the 23 minutes in between sit at other work centers or have no work center.
04. Tie the rows to the data entry screen
Every row starts as a downtime entry. Go to Advanced Manufacturing > Data Collection > Enter Results/Loss/Downtime/Labor and open the Downtime tab. The record fields are Start Time, Duration (min), Downtime Reason, Asset Name and Employee. Start Time gives the report's Date, Duration (min) gives Duration, and Asset Name gives Asset. On this screen Downtime Category is not typed: it follows the reason you pick, so a reason set up under the Breakdown category reports as Breakdown. Other entry screens may let the operator choose both. The list below the fields adds a Posted column.
Common questions
Why does the Downtime Report - Detail show no results?
The default Downtime Start is this week to date. If no downtime started in that range the page reads No results found. Choose All, or a wider range, before concluding nothing was recorded. Also check the other filters, your role's access, and whether the downtime entries have been saved.
Where does the Downtime Category on a row come from?
On Production Data Entry, from the downtime reason. The entry is saved with a reason, the reason is set up under a category, and the report shows that category. In the account this guide was checked against, an entry saved with the reason Machine Breakdown was reported as Breakdown. Tablet or mobile entry screens may expose the category as a separate choice, so check the screen you use.
Why does a row show - None - for Work Center and Asset?
The row has no usable work center or asset context. In the account reviewed, a downtime entry keyed on Production Data Entry against a work order operation, without choosing an asset, appeared with - None - in both columns. Some releases or setups may take the asset from the work order's scheduled operation instead, so check your own report. A row with - None - in Work Center does not appear when you filter by a specific work center.
Does the Total row change when I filter?
Yes. The row count at the top and the Total row recalculate for the rows shown. Several filters combine, so choosing a category and then a work center narrows the same list twice.
Will a downtime entry show up on the report straight away?
The report reads saved downtime records, so save the entry and then reload the report. In the account reviewed, a saved entry appeared after a reload on the same day: the default this-week view went from no results to one row with that work order, reason and duration. Do not count on instant visibility in every setup.
Does the report include downtime logged on the shop floor tablet?
The report is documented as covering downtime recorded from the shop floor as well as from the data entry screen. This guide only reviewed entries from Production Data Entry, so confirm the tablet in your own account.
Can I change a downtime event from the report?
Not on the report, which is for reading and filtering. To correct an event, use the downtime entry it came from, if your role allows it.