The quick answer
Open Advanced Manufacturing > Manufacturing Reports > Operating Report - Work Order View, set Production Date to All and compare the Eff % column. Then open Operating Report - Detail View, type the work order into the Work Order filter and read Ernd Hrs, Run Time, Scrap % and D.T. % for each operation. In the account this guide was checked against, Eff % was Ernd Hrs divided by Run Time.
The screenshots show sample data. Company, person, work order, item, work center and employee names are fictional. The values, formulas, default filters, filter behavior and percentage totals described here were observed in one account, so check them against your own release, role and configuration. An Eff % below 100% means the earned hours were lower than the run hours. It does not by itself say why.
Before you start
You need Advanced Manufacturing enabled, a role that can open its reports and the work orders behind them, and production entries that have already been saved on Advanced Manufacturing > Data Collection > Enter Results/Loss/Downtime/Labor. The four Operating Report views read those saved production, scrap, downtime and labor entries, so they stay empty until someone records them. Employee and asset are optional on an entry, which matters in steps 3 and 4. Menu labels, defaults, filters and the percentage divisors can differ by release, role and configuration. This example uses four work orders and seven operation entries with sample dates between 09/21/2026 and 10/13/2026.
The columns, as they behaved in the account this guide was checked against:
- Ernd Hrs is earned hours: the standard hours credited for the quantity produced, not the hours anyone worked. Run Time is the hours reported against the operation.
- Scrap % is Qty Scrap divided by Qty Prod, D.T. % is D.T. (Hrs) divided by Run Time, and Eff % is Ernd Hrs divided by Run Time. A roll-up divides the summed hours. Divide one row by hand in your own account to confirm the basis before you rely on a figure.
- The Total row adds every column, including the percentage columns, so its percentages are sums, not averages.
01. Find the weakest work order
Go to Advanced Manufacturing > Manufacturing Reports > Operating Report - Work Order View. In the reviewed account the page opened on its results with Production Date set to yesterday, 10/13/2026 in this sample, and one work order, WO3159, at 94.3%. One day says little, so open the Production Date field and choose All under Favorites. The From and To dates clear.
Four work orders appear, each rolled up to one row. Compare Eff %. Three are between 94.3% and 100.0%. WO3152 is at 87.5%: it earned 7 hours against 8 hours of run time, and it also shows 2 in Qty Scrap (7.1%) and 0.5 in D.T. (Hrs) (6.3%).
02. Trace it to an operation
Go to Advanced Manufacturing > Manufacturing Reports > Operating Report - Detail View and choose All in Production Date. Click the Work Order filter, type Work Order #WO3152 and press Enter. In the reviewed account the filter matched from the start of the text shown in the Work Order column, so "Work Order #" has to be included: typing only the number returned no results. Two rows remain, one for each operation.
Operation 10, Machine Housing at Machining Cell 3 on CNC 07, earned 2.8 hours against 3.6 hours of run time: 77.8%. It also holds the 2 scrap (7.1%) and the 0.5 hours of downtime (13.9%). Operation 20, Assemble Pump, ran at 95.5%, so the loss is in operation 10.
Check the Total row. Ernd Hrs 7.0 and Run Time 8 are the same hours the Work Order View used, which is why that row read 87.5%. Do not read Eff % in the Total row. It shows 173.3%, which is 77.8% plus 95.5%: in the reviewed account the row added percentages instead of averaging them.
03. See who keyed the entries
Go to Advanced Manufacturing > Manufacturing Reports > Operating Report - Employee View and choose All in Production Date. The same entries are split by the employee who keyed them. Dana Whitfield keyed operation 10 of WO3152 and Theo Marsh keyed operation 20. The 0.5 hours of downtime on operation 10 is on a - None - row, because that downtime entry names no employee. That row means no employee was assigned to the entry. It does not show that nobody did the work. The employee on an entry is also not necessarily the person who opened the report.
04. Compare employees with care
Go to Advanced Manufacturing > Manufacturing Reports > Operating Report - Employee Summary View and choose All in Production Date. Each employee's rows are added up. Dana Whitfield reads 91.5%, Theo Marsh 97.5% and Priya Anand 94.3%. Priya's figure is the one WO3159 entry from step 1, and Dana's figure includes operation 10 of WO3152. The - None - row reads 13.6% in D.T. % because the 0.8 downtime hours, 0.5 on WO3152 and 0.3 on WO3145, were keyed without an employee while the run hours sit on other rows.
These rows are hours reported against a name, not a ranking. Compare employees only on the same operation and period, because operation standards, the mix of work and missing employees all change the figure.
Check the result
- The Work Order View shows WO3152 at 87.5%, and the Detail View Total shows 7.0 earned hours over 8 hours of run time.
- Operation 10, Machine Housing, is the one at 77.8%, with 2 scrap and 0.5 hours of downtime.
- The Employee View shows Dana Whitfield on operation 10 and the downtime on a - None - row.
- No percentage in a Total row was used as an efficiency figure.
Common questions
How is Eff % calculated on the Operating Report?
In the account this guide was checked against, Eff % displayed as Ernd Hrs divided by Run Time. For example, 7.0 over 8 is 87.5%. A work order's Eff % was its total earned hours over its total run time. This is the report's displayed calculation in that account, not a promise about every release or configuration, so divide one row by hand in yours before you quote the figure.
What do Ernd Hrs, Run Time and Lbr Hrs mean?
Ernd Hrs is earned hours: the standard hours credited for the quantity produced, according to the operation's standard. Run Time is the hours reported against the operation. Lbr Hrs is a labor-hours measure whose value depends on how labor is reported and how work order completion is set up. An entry with no employee showed no labor hours in the account reviewed.
Why is the Operating Report empty when I open it?
In the account reviewed, Production Date opened on the prior day, so the view showed little or nothing even though history existed. Your account may use a different default. Check Production Date, From, To and any other visible filter, then choose All or a wider range. Also check your role and that production entries have been saved.
Why does the Work Order filter return no results?
In the account reviewed, the filter matched the beginning of the text in the Work Order column, which reads Work Order #WO3152. Typing only the number returned nothing, and typing Work Order # followed by the number returned that work order. Press Enter to run the filter. This behavior can depend on the release and interface.
Why does the Total row show an Eff % over 100%?
In the account reviewed, the Total row added every column, including the percentages, so its Eff % was the sum of the rows' percentages. Two rows at 77.8% and 95.5% add to 173.3%, which is not an efficiency figure. For a real figure, divide the Ernd Hrs total by the Run Time total.
Why is Qty Prod different in the Detail View and the Work Order View?
The two views group at different levels. The Detail View counts the quantity on each operation row, so its Total adds the same units once for every operation. The Work Order View showed one quantity for the work order. Filter to one work order and check the grouping before comparing totals.
What does - None - mean in the Employee views?
In the account reviewed, - None - grouped the entries with no employee assigned, and it sorted first. Employee is optional on an entry, and downtime entered without an employee is a common case. It means unassigned for that report, not that nobody did the work.
Can I use the Employee Summary View to rank employees?
Not on its own. A row reflects only the entries that carry the person's name, and operation standards, the mix of work, the period and entries without an employee all change the figure. Use it to find entries to look at, then read the Detail View for the same operation and period.
Does the Operating Report change any data?
No. The four views only read data. Entries can also drive manufacturing transactions, depending on your Advanced Manufacturing setup. To correct a figure, correct the source entry or the resulting transaction the way your account allows, then reload the report and check the related quantities and costs.